Kris is a Benefits Account Service Coordinator at Brown & Brown of Detroit. In this role, she handles client service-related issues from enrollments and terminations to claims and benefits questions. She is the primary contact for clients, answering compliance questions and assisting with benefit administration system setup. She is a “go-to” person to fill in any gaps.
Kris loves her job because every day in the office is different and it’s never boring. She is often working on multiple unique projects simultaneously. Kris truly believes in putting her clients’ needs first. She loves solving issues and piecing together the insurance puzzle for clients and plan members. One of her favorite duties is claims resolution because she is often able to get clients’ hard-earned dollars back to them.