Lisa is a Processor within the Personal Insurance department at Brown & Brown of Detroit. In this role, her duties include verifying daily transactions, handling incoming and outgoing mail, and providing administrative support to the account managers. Lisa specializes in creating and maintaining complex Microsoft Excel spreadsheets to track new and lost business and other data. Her favorite part of the job is assisting the account managers. Lisa is currently working towards obtaining her Certified Insurance Service Representative (CISR) designation.