Sharon is a Client Service Representative within the Employee Benefits department of Brown & Brown of Detroit. Her job is to help clients and their employees truly understand their benefit programs, which can be very confusing given that the rules are constantly changing. Sharon is the day-to-day contact for clients: whether that means the business owner, a human resource professional, or one of their employees with a question about their benefits coverage. She is happy to answer all questions about benefit plans, including claim/coverage questions, administrative concerns, and compliance requirement questions. She is also available to advocate on the client’s behalf should claims or billing issues arise. One of Sharon’s favorite parts of the job is interacting with clients and helping them understand their coverage and advocating on their behalf when necessary. She possesses a State of Michigan Life & Health License.